Marilena Hotel

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Marilena Seaview Hotel

Important Announcement 

Dear friends please let us inform you that we have now made the difficult decision not to open our hotel before the 31th of July 2020.

We monitor all developments around the unprecedented situation we face and it is very likely that we will remain closed for the Summer 2020 due to the Covid-19 problems.

Our first priority will always be to ensure the health and safety of our guests and our personnel and at the same time to ensure the best possible holiday experience for our travel guests.

We do hope that better times are on the way.

When the time comes, we will be prepared to offer you a unique holiday!!

We look forward to welcoming you at Marilena Sea View Hotel soon.

TRAVEL WITH FLEXIBILITY

For guests with existing individual reservations who have booked directly with us please contact us on info@marilenahotel.com with your bank account details in order to send you full refund of any deposit charged for your reservation.

Regarding your current reservation we invite guests to wait for updates on our opening dates or to arrange new travel dates and/or alternative accommodation by contacting your travel agency.

We sincerely thank you for your understanding.

TRAVEL WITH SAFETY

In Marilena Sea View Hotel we adapt our operation considering the new Safety standards & Hygiene protocols. Actions include staff training and updates on the latest guidelines provided by health authorities.

Additional safety measures will be introduced which must be followed by both guests & employees.

Main measures & procedures:

CHECK-IN

Check out time will be at 11am and check in will be at 4pm in order to have additional time for the thorough cleaning of the rooms.

RECEPTION

Check-in traditional procedures with safe distances. Hands-free sanitization station, disinfection of all cardkeys and POS. Luggage disinfection.

ROOMS

Deep cleaning and disinfection of all surfaces of guest rooms on arrival. Linen change and room cleaning upon request.

FOOD & BEVERAGE

Restaurant will operate at reduced capacity to ensure adequate space for social distancing and adjusted layout. Less seats to ensure secure table distance.                    Served buffet and two-sitting policy.
Deep cleaning frequently. In addition, the hands’ disinfection will be mandatory upon entry.

PUBLIC AREAS

Physical distancing, 2m rule applied in all public areas.

POOL

The frequency of cleaning and disinfection of our pool area will be increased and proper distancing measures will be applied.                   
Sanitized sunbeds. A minimum 2 meters distance between sunbeds

SERVICES NOT AVAILABLE:

Gym, Sauna and Massages and beauty treatments will not be provided.                           Mini bus transfer service to the beach will not be available.

 

Disclaimer: At Marilena Sea View Hotel we are continuously monitoring the development of the COVID-19 outbreak and have set the well-being, health and safety of our staff and guests as our top priority. We fully comply with the guidelines of competent health authorities and have put in place preventative measures to reduce the spread of COVID-19. However, we cannot guarantee that our guests will not be exposed to the virus. Guests are requested to take self-protective measures and adhere to the covid-19 relevant house-rules to minimize any exposure to the virus. By visiting Marilena Sea View Hotel, or attending any of its activities, guests acknowledge the contagious nature of COVID-19 and the risk of exposure or infection by COVID-19. Marilena Sea View Hotel does not accept any liability and guests agree to withhold Marilena Sea View Hotel from any claims of any kind arising out of, or relating thereto.

Hotel Operations Policies: We are taking responsible actions to protect our people and guests during their stay with us. Within our resorts, we have created a new set of house rules for your safety, accompanied by sanitization protocols, safety methods and operational procedures. For all intents and purposes, we provide full information on the limited or restricted services offering of summer 2020, thus no claims or requests for discounts can be accepted due to these adjustments, which are in place for the welfare and safety of all guests and staff.

Testing: All guests are strongly advised to undergo a test 72hrs prior to arrival.  All guests are strongly advised to avoid large public gatherings before traveling and during their holiday time.
Should a guest exhibit symptom during their stay, as defined by on call doctor, they will be required to undergo a molecular test.

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